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Latest FAQ For Helping You Know How To Make Order With MobileX

- Jan 12, 2018 -

Question 1: How to make order ? 

Sample Purchase process:

1).We will prepare a Purchase invoice for you after all your requirement are clear.

2).you can pay the payment if the purchase invoice is no problem.We can accept T/T,Paypal or western union Payment.

3).Give us your shipping address,we will arrange the sample device and send it to you after we received your payment.

Bulk order Purchase process:

30%advance payment to start the production.and the balance should be finished before the Goods been sent out.


Question 2: how long is the delivery time?
      Answer: The delivery time of barcode scanner goods is different from quantities:
                    If 1~100 pcs, It's about 5--10 working days;
                    If 100~500 pcs, it's about 10--20 working days;
                    If More than 500 pcs, It's about 20-30 working days.


Question 4: What's the total price for 1 sample?
      Answer: All of our products are customized ones, different functions means different cost . please ask our sales for the quotation list.please let us know your exact requirement and also tell us your detailed shipping address for checking the shipping cost . then we will get the total price for you.


Question 5: Are you a manufacturer of Handheld PDA?
      Answer: Yes, we are a Chinese listed company of R&D and producing industrial PDA Terminal hardware

and software solutions with over 8 years' OEM/ODM experience. and also we cooperate with Foxconn.


Question 6: what kind of services do you support?
      Answer:1.We provide you Free SDK and technical support for your barcode scanner.
                2.we also provide ODM/OEM customization services according to your needs.
                3.We support 13months Warranty for your devices and other parts. and 6 months for the batteries.    

Extend warranty,it costs 0.5% for each per year.


Question 7: what's for payment term and delivery term ? 
        Answer: 1.It's generally 30%-100% TT in advance for all orders for the payment term. 
                        with supporting via bank card, Paypal or West Union.
                   2.FOB Shenzhen for Delivery term.