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Discussion on Application of RFID Technology in Express Delivery Industry

- May 08, 2018 -

Discussion on Application of RFID Technology in Express Delivery Industry

Introduction: RFID is the abbreviation of Radio Frequency Identification, which is radio frequency identification, commonly known as electronic tag. It is a non-contact automatic identification technology. It automatically identifies target objects and obtains relevant data through radio frequency signals. It can work without manual intervention. In various harsh environments. RFID technology can identify high-speed moving objects and can identify multiple labels at the same time. The operation is quick and easy.

I. Introduction to RFID Technology

RFID is the abbreviation of Radio Frequency Identification, which is radio frequency identification, commonly known as electronic tag. It is a non-contact automatic identification technology. It automatically identifies target objects and obtains relevant data through radio frequency signals. The identification work can be performed without any manual intervention. A harsh environment. RFID technology can identify high-speed moving objects and can identify multiple labels at the same time. The operation is quick and easy. A complete RFID system consists of three parts: a reader, an electronic tag, and an application software system. The basic working principle of RFID technology is not complicated: after the tag enters the magnetic field, it receives the radio frequency signal from the reader, and sends energy out of the product information (passive tag) stored in the chip by the energy obtained by the induced current, or actively sends a certain signal. The frequency signal (active tag); the reader reads the information and decodes it, and sends it to the central information system for data processing.

Second, the problems in the development of China's express delivery industry

(1) Lack of effective information feedback mechanisms to achieve supervision and tracking of express delivery business processes.

(2) There is less investment in informationization. Because private courier companies are numerous in number, small in scale, and weak in capital, most of them are unable to bear the high cost of informatization transformation. Therefore, the degree of informationization is generally low. In the future with rapid development of the express delivery industry, there will be a trend of mergers and reorganizations in the industry.

(3) The level of informatization is low, the degree of automation is not high, and human resources are generally used. In normal circumstances, normal operations can be maintained. Once the peak period is reached, such as Double 11 and Christmas, the e-commerce promotion season, there will be courier A large backlog of shipments could not be delivered on time and the disadvantages of manpower operation were exposed.

(4) The level of logistics information processing and application is low, and there is no effective use of logistics information to achieve value-added.

(5) The informationization process is usually implemented through the informatization of existing business processes, and no business process reengineering has been carried out through the informatization process.

Third, FedEx uses RFID technology case

FedEx has tested multiple uses of RFID and has been successfully applied to the daily operations of FedEx Express. They believe that if they can cooperate with effective monitoring methods, the application of RFID in individual fields can benefit both companies and customers. In the United States, for example, when FedEx courier returns to a truck, they can open the door and start the engine by simply tapping the RFID button on the wristband. FedEx has also begun testing RFID technology in Australia, using RFID tags and scanners to automatically check and report on the status of waiting for shipments. Currently, there is no help from RFID tags. The staff must check and scan each parcel and confirm its current status before updating the parcel information in the system for customers to refer to. As long as RFID technology is used effectively, we can set RFID tags that can actively report data on every shipment waiting for customs clearance so that shipments can send signals to RFID scanners on a regular basis. As a result, FedEx can acquire more information about shipments, use staff's time more effectively, and improve staff's efficiency. The most important thing is to provide customers with richer information so that they can always know the status of parcels.

Fourth, RFID technology in the status of the express delivery industry, existing problems and future prospects

At present, the application of RFID technology in the express delivery industry mainly involves the following aspects: First, in express delivery and distribution centers, large-scale packages and shipments, through RFID technology, the use of RFID related logistics information, to achieve automatic shipments, High-speed sorting. In the case that private small and medium courier companies in China commonly use human labor manual sorting, the use of RFID technology, together with an automatic sorting system, can greatly improve the efficiency of sorting and win the advantage for the express company in the fierce competition in the industry. The second is that in the process of shipment shipments, using RFID technology attached to shipments, GPS technology is used to achieve real-time tracking of shipments, enabling senders and recipients to query the location of express shipments over the Internet and achieve better results. Service experience. The third is to manage the reusable assets of express delivery companies such as vehicles and pallets, use RFID-readable and writable features, and record asset-related information in RFID, and then cooperate with relevant systems to achieve lean management of assets. Although RFID technology has been applied in some aspects of the express delivery industry, it also shows significant cost reduction and efficiency improvements. However, as a new technology, the current stage of research and application is still not mature enough to be further improved. In the following aspects: First, the price is expensive. Each RFID tag often sells for hundreds of dollars. The second is poor reliability. Compared to bar codes, the accuracy of RFID reading data is not as good as it should be. In the FedEx test, they found that the accuracy of reading RFID tag data was about 75%, while the accuracy of reading bar code data was as high as 99%. In practice, accuracy is more likely to be further reduced by the nature of the items in the shipment (whether it contains liquid, metal or electronic items) and the location of the label. The third is poor compatibility. The current RFID technology is not compatible with existing systems and technologies and lacks a unified standard.

Although it seems that there are still various problems in RFID technology, it does not hide. I believe that through continuous research by researchers and continuous exploration and application in the express industry, RFID technology will definitely bring revolutionary breakthrough to the express delivery industry in the future.